Company Introduction

Service is not only a responsibility, but also an emotional exchange
Foshan Harvest Electric Appliance Co.,Ltd. is located in the beautiful and prosperous Greater Bay Area, adjacent to Hong Kong and Macau. Both land and sea transportation are more convenient. Our company was founded in 2005 and specializes in providing

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Year

Establishment Time

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Authorized Repair Station

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Professional Service Technician

Corporate
Culture
2005

Starting
From

Corporate Spirit:Integrity, Innovation, Belief, Cooperation

Talent Strategy:Putting people first and promoting harmonious development

Quality Policy:Qualified and reliable, customer satisfaction, continuous improvement, pursuit of excellence

Quality Objectives:The pass rate of the product is 97%, the spot check pass rate is 98%, and customer satisfaction is 90%

Service Idea

Service is not only a responsibility, but also an emotional communication. Our "Golden Thumb wholeheartedly cares" service adopts a CRM customer service system, establishes and improves customer profiles, and a more systematic and professional service model to provide customers with more comprehensive services. Starting from purchasing Qirui's products, you are Qirui's best friend, enjoying a series of services provided by Qirui, including design consultation, product consultation, delivery and installation, maintenance, and complaint handling.
Service Purpose
Wholehearted care, only for your satisfaction
Service Idea
Real and thoughtful service

Three Major Commitments

Guarantee Commitment

1.Large call center, 24-hour answering, 365 day care

2.Intelligent large-scale three-dimensional automatic parts warehouse ensures the sending of parts

3.Establishing over 100 nationally authorized repair stations and over 300 professional service technicians

4.Provide professional packaging and genuine manufacturer spare parts

Warranty Commitment

1.Dishwasher whole machine warranty for 1 year, main components for 1 year

2.The determination of the warranty period inside and outside should be based on the date of the user's purchase and sales voucher. If the user loses the voucher, the warranty period will be calculated by extending the production date of the product number by 30 days as the starting date

Service Commitment

1.Free door-to-door delivery within designated areas

2.Free installation of dishwashers in designated areas

3.Free initial debugging

4.Kitchen appliance pre installation service

Honorary Qualifications

Integrity, Innovation, Belief, Cooperation

High tech Enterprise Certificate -2024

CE Certification

ISO14001-2023

ISO-9001-2023

CE-SCT230701330236_00

CE-SCT230701330235_00

CE-SCT230701330197_00

CE-SCT230701330196_00